What clients say: “I hired my top performer from Pavago.” Daniel M. · via Trustpilot. “Browser open to interview booked: 30 minutes, tops.” Nahuel H. · via X. “If you hire people, this is your competitive advantage.” Joe B. · via X.
Hire the remote team behind your MSP
Keep your senior engineers on projects. Pavago matches you with vetted help desk technicians, NOC engineers and tier 2 support in under a minute.
What role do you want to hire for?
- Free to browse
- Get matches in under a minute
- Skip weeks of sourcing
Businesses like Pool-ology, Celebrate Dental, Anzenna, Press Advantage, Wraith Brokerage, Ride The Wave, Alarm Masters, HireApp, BuildCasa, FLLR Consulting, Metro Wireless, Theta, Indio Management, Eversite, Rig Hut, ActionTrac, Basis Health, Tenant Planet hire on Pavago.
What MSPs struggle to hire
The work that piles up in MSPs is the work that decides whether SLAs get hit. It's an outsourced help desk, except you hire your own technicians.
Help desk technicians
Handling tier 1 tickets, password resets and the steady flow of user requests.
See help desk techniciansNOC engineers
Watching client environments and responding to alerts before they become incidents.
See network engineersTier 2 support
Taking the escalations that fill your senior engineers' day.
See IT supportProject coordinators
Running onboarding, migrations and implementation projects.
See project coordinatorsBookkeepers
Handling MRR billing, contract accounting and the accounting MSPs need.
See bookkeepers
!Most MSPs cover this with senior US engineers who burn out and leave.
Why remote works for MSPs
The on-site work stays local. The remote work, which is most of it, doesn't have to.
- The work
What can someone remote actually do?
Help desk, NOC, monitoring and ticket triage all happen in your tools, not at a client site.
- Software
Will they know our stack?
PSA and RMM tools run the same from anywhere, and each profile shows the tools the person has used.
- ConnectWise
- Autotask
- Datto
- Kaseya
- NinjaOne
- Coverage
Can we cover nights?
A help desk team across time zones means clients get answers at 2am instead of voicemail.
The site visits stay with your local engineers. The remote work, which is most of an MSP's billable hours, doesn't have to.
Customer Service Representative
They answer your customers' calls, emails and chats.
Network Engineer
They monitor, maintain and fix networks.
DevOps Engineer
They run your infrastructure, deploys and uptime.
Project Coordinator
They keep schedules, tasks and people moving on every project.
Bookkeeper
They keep your books reconciled and your month-end on time.
How Pavago makes hiring frictionless for you
- Step 1 of 4
Search.
Describe the role like you'd say it out loud. Get matched candidates in under a minute.
- Step 2 of 4
Review.
See profile previews with experience, skills and rates, watch intro videos, and message anyone directly.
- Step 3 of 4
Interview.
Book and run the calls yourself, on your own read.
- Step 4 of 4
Hire.
Pick someone and send a locally compliant contract for e-signature inside Pavago. Payroll runs through Plane, free for the first 60 days.
Pricing
Searching is free, and so are profile previews and intro videos with an account. To message and interview candidates, it's $99 a month. The $1,999 placement fee is charged only when your hire signs. No retainer, no obligation, cancel anytime.
Get StartedScoutOS vs the alternatives
Compare with
Traditional recruiter
- Cost
- 15–30% of salary, $15k–$30k on a $100k hire
- Time to shortlist
- 1–4 weeks
- Who vets
- The recruiter
- Who picks
- The agency
- If it fails
- Sometimes a replacement
- Lock-in
- Retainer or contract
Job boards
- Cost
- Free to post, costly in time
- Time to shortlist
- Days of sorting
- Who vets
- Nobody
- Who picks
- You
- If it fails
- Start over
- Lock-in
- None
Hiring locally
- Cost
- $90k–$130k/yr salary
- Time to shortlist
- Weeks
- Who vets
- You
- Who picks
- You
- If it fails
- You eat it
- Lock-in
- Full salary
ScoutOS
- Cost
- 7 days free, then $99/mo + $1,999 flat when you hire
- Time to shortlist
- Matched candidates in under a minute
- Who vets
- Done. ~1 in 300 makes it on
- Who picks
- You
- If it fails
- Free replacement for 60 days, then on the $149/mo plan
- Lock-in
- Cancel anytime
A recruiter's fee scales with the salary, so the better the hire, the more it costs you. On ScoutOS it's flat $1,999 whether the person earns $40,000 or $120,000.
Common questions
Most of the work. Help desk, NOC, technical support, project coordination and bookkeeping all work remotely for US MSPs.
Pavago candidates are pre-vetted before you ever see a profile, so you're not sorting through a job board. You see real work samples, rates, and message directly, no recruiter middleman slowing things down.
Every candidate goes through a skills review, portfolio check, and reference verification before appearing in the pool. Roughly 1 in 300 applicants makes it through.
Our talent pool spans LATAM, Africa, South Asia, and Europe. You can filter by region when searching.
In the first 60 days, your replacement is free: no additional placement fee. After that, replacements stay free for as long as you keep the $149/mo plan for that hire, which you can cancel anytime.
Your hire’s contract and offer letter come from a locally compliant template, sent for e-signature inside Pavago. Payroll runs through our partner Plane (plane.com), which pays contractors in 240+ countries. You pay your hire directly from your own Plane account, so Pavago never touches the money. Using Plane costs you nothing for the first 60 days (Pavago covers it), and after that an optional $149/mo per hire keeps it running, cancel anytime. The Plane account stays yours even if you leave Pavago, and you can always run payroll yourself instead.
Searching is free, and a free account adds profile previews (experience, skills, rates) and intro videos. Messaging and interviews are $99/mo, month-to-month. A flat $1,999 placement fee is charged only when your hire signs, and after the first 60 days an optional $149/mo per hire keeps payroll and free replacements going.
You get matched candidates in under a minute. Interviews and offers typically happen within days, not weeks.
